Privacy Policy

Your Privacy Matters to Us

We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

Last updated: December 2024

Data Protection

Your data is encrypted and securely stored

Secure Access

Multi-factor authentication available

Transparency

Clear information about data usage

Your Control

You control your personal information

1. Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Date of birth and educational background
  • City, state, and country information
  • Parent/guardian contact information (for minors)

Academic Information:

  • Test scores and performance data
  • Study patterns and time spent on platform
  • Subject preferences and weak areas
  • Progress tracking and improvement metrics
2. How We Use Your Information
  • Provide personalized NEET preparation experience
  • Generate performance reports and analytics
  • Send important updates about tests and results
  • Improve our platform and services
  • Provide customer support and technical assistance
  • Ensure platform security and prevent fraud
3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With parents/guardians (for minor students)
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers (under strict confidentiality agreements)
4. Data Security

We implement industry-standard security measures to protect your data:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and monitoring
  • Data backup and recovery procedures
5. Your Rights

You have the following rights regarding your personal information:

  • Access your personal data and download your information
  • Correct or update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • File complaints with relevant authorities
6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • You can control cookie settings in your browser
7. Children's Privacy

We take special care to protect the privacy of users under 18 years of age:

  • Parental consent required for users under 18
  • Parents can access and control their child's data
  • Limited data collection for minors
  • No marketing communications to minors without parental consent
8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: privacy@mockquiz.com

Phone: +91 98765 43210

Address: Mumbai, Maharashtra, India